When you purchase manufactured stone, you are making an investment — one that is meant to last your family for decades. As such, it is important that you are familiar with the warranty terms that protect your manufactured stone purchase.
Casa di Sassi’s Stone Veneer
At Casa di Sassi, we stand behind the quality of our work. That’s why we offer a 50-year warranty for the manufactured stone that covers both the original purchaser and any subsequent owners of our stone veneer products. This warranty is designed to cover the cost of any manufacturing defects that might occur with your stone veneer, such as blistering, excessive cracking, or delaminating.
Under the terms of our warranty, Casa di Sassi will pay reasonable repair or replacement costs or provide a replacement for the defective item. Owners must provide written notice of the defect within 60 days of its appearance to obtain warranty support.
Understanding Your Manufactured Stone Coverage
For manufactured stone, our warranty coverage continues even if the building’s ownership changes. However, the transfer of ownership limited warranty only provides coverage for 15 years after the original installation date.
Buyers should also keep in mind that warranty coverage is only meant to cover manufacturing defects. Improper installation, negligent care, or damage that occurs due to natural phenomenon such as hail, wind, or moisture intrusion is not the responsibility of Casa di Sassi. Similarly, workmanship defects are the responsibility of the installing contractor and are not addressed under this warranty coverage.
If you are uncertain about how Casa di Sassi’s warranty terms apply to your manufactured stone or stone veneer purchase, don’t hesitate to contact us! We’ll be happy to answer any questions you might have so you can feel confident in your purchase.